Support
Need help with CardifyAI or the browser extension? You can reach us here.
Contact
Email support
We typically respond within 24–48 hours.
When emailing, include:
- What you were trying to do (steps)
- What happened instead (error text or screenshot)
- Your browser (Chrome/Edge) + version
- If it’s extension-related: extension version + how you installed it
Quick Troubleshooting
Browser Extension not working?
Try reloading the page after installing, then highlight text and use the right-click option.
If nothing happens, open the extension’s background/service worker console and look for errors.
Not seeing downloads?
Make sure you’re signed in. Guest mode can preview cards but downloading requires an account.
Daily limit questions?
Your plan sets your daily cap. If you hit the limit, it resets automatically the next day.